JFKShuttles

Privacy Policy – JFK Shuttles

Introduction

At JFK Shuttles, we value your trust. As a premium transportation provider, we are fully committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. By the use of our website or reserving services, you settle to the terms mentioned right here.

Information We Collect

To deliver efficient and reliable service, we collect the following information:

  • Contact Information: Name, email, and phone number.
  • Trip Details: Pickup/drop-off addresses, date & time, type of service, number of passengers, and luggage info.
  • Payment Information (for credit card transactions): Card number, expiry date, CVV, billing address.
  • Account Info: Login credentials, reservation history, and preferences.

Why We Collect This Data

We collect and use this data to:

  • Confirm and manage your reservations.
  • Send booking confirmations, trip reminders, and receipts.
  • Process payments securely.
  • Optimize dispatching for your ride.
  • Communicate with you regarding updates, support, or promotions.

SMS Communication Policy

By opting in through our website, you agree to receive SMS messages from JFK Shuttles. These may include:

  • Ride confirmations, updates, and driver arrival alerts
  • Promotional offers and service updates

Frequency: You may receive up to 500 texts/day across all users.

Cost: We cover all communication charges. You won’t be billed for any message.

Opt-Out Anytime: Reply "STOP" to unsubscribe. Reply "START" to opt back in.

Who We Share Your Data With

We do not sell or rent your personal data. We only share necessary info with:

  • Drivers: Reservation info (excluding payment data).
  • Payment processors: To handle card payments securely.
  • Authorities: Only when legally required (e.g., subpoenas).

Data Security

We implement strong security protocols to keep your data safe:

  • Restricted System Access: Only authorized team members access specific info.
  • Encrypted Data: Credit card info is securely encrypted.
  • Secure Login: Your account is protected with unique credentials.
  • Internal Protocols: All staff access data only via secure login systems.

Your Rights

As a JFK Shuttles customer, you have the right to:

  • View your data via your secure account.
  • Edit your contact and billing info anytime.
  • Delete your data by sending a request to our support team.
  • Manage Communication: Unsubscribe from marketing emails and texts at any time.

Contact Us

Have a question, concern, or request related to your privacy?

📞 Phone: (718) 439-1650

📧 Email: [email protected]